Emergencies

For all dental emergencies

Phone the practice as soon as possible: 0115 9375828

If you phone before 10:00 we will be able to offer you at least one time for an appointment on the same day. If you call later than this we cannot guarantee an appointment the same day, although in the majority of cases this will still be possible.

If we’re closed… We have an out of hours emergency telephone number 01845 469 299.

This service is available for our Denplan and private registered patients and should only be used if the practice is closed and in cases of extreme emergency.

You should leave your name, telephone number, the name of the dentist at this practice whom you normally see and a brief description of your problem. The on-call dentist will call you back shortly. You will be given advice or urgent treatment as required and within 24 hours, for problems such as toothache, broken tooth/filling, bleeding, swelling, infections and painful wisdom teeth.

For Denplan patients the fees are below, however those with supplementary insurance cover will be able to claim this back less a £20 excess fee:

Weekdays 6-10 pm £140

Weekends and bank holidays £185

Christmas day, boxing Day, New years Day and New Years Eve after 6 pm £205

For private fee paying patients there is a charge of £90 for an out of hours appointment plus any treatment fees. 

Everyone else, including registered and unregistered NHS patients, should call 111.
 
This service will however only cover you for extreme emergencies as directed by Public Health England.

This is defined as
i) Severe and uncontrollable bleeding from an extracted socket
ii) A severe and life threatening swelling of the face or mouth.
This obviously does not include attention to problems such as loose crowns, broken fillings or sore oral tissues…

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